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Ordering Experience Gifts with Wonderdays.

| WonderDays Office Team Talk
Gifting with wonderdays

At WonderDays, we know that every experience gift is more than just a purchase - it’s potentially a gifting moment waiting to happen or a memory in the making. But have you ever wondered what happens between clicking ‘Order Now’ and that sleek envelope landing on your doorstep? Welcome to the world of WonderDays fulfilment, where our dedicated team ensures every order is printed, packed and dispatched with precision and care. 

Once you’ve chosen the perfect experience day gift - whether it’s a thrilling supercar drive, a romantic getaway, or a sky-high adventure - our system springs into action. Your order is instantly processed, and the details are sent to our fulfilment team, who prepare your beautifully designed experience pack. For those who love the personal touch, this presentation pack with stylish branding truly makes the moment of giving just as exciting as the experience itself… and what’s more, an email copy of your order is sent immediately to your designated email address, so you have a copy for your convenience.   

First Impressions Matter 

Speaking with our Fulfilment Lead Jean, she explains “We believe first impressions matter. That’s why every experience pack is carefully assembled to ensure it arrives in pristine condition.”  
Once your order is packed and ready to go, our dispatch team takes over. “Working closely with trusted delivery partners, we ensure your gift reaches its destination quickly and safely. Whether it’s a next-day rush or a standard delivery, our goal is simple: getting your WonderDays experience day gifts to you, hassle-free”. 

Jean has just led her team through an exceptionally busy Christmas and New Year period in fulfilment, ensuring a smooth, efficient, and flawless dispatch of customer orders - despite the massive seasonal surge. "We have a meticulous approach to making sure the right orders reach the right people - that’s a given. But when order volumes surge, maintaining that same level of attention to detail is absolutely crucial. Whether it’s the quality of the voucher print, the presentation packs, or the precision of our packing, every element has to meet the same high standard - whether we’re dispatching 100 orders or 1,000." 

Jean and her team see tens of thousands of customer orders go through the doors here at WonderDays, but what would you say are the most popular, solely based on what you see? “I would say the helicopter rides and the driving experiences. They do seem to be an extremely popular gifted experience.  
Also, one of the newer experiences which is the indoor skydiving seems to have really hit the right note with our customers”.

Seeing all these experiences being bought for birthdays, valentines and other gifting days – does it make you a little envious or jealous? “Yes, of course! You do sometimes think how lucky the person is receiving such an amazing gift – that being said, there are a few more daring activities I am glad it's them rather than me!” 

Remember, Someone Reads Those Gift Messages!  

At WonderDays, customers can choose to send a personalised gift message to accompany there gift experience voucher. From your perspective- you see all the gifts going out to our lucky customers and all the gift messages that can accompany such gifts… there must be some funny stories there? “Oh yes, there are some stories I could tell. We have had people write all manner of expletives on gift messages and I always wonder whether we should be sending those! Also, we have had some very strange pet names for people in the gift messages, most of which are unpublishable!” Jean continues… “what is always clear through the gift messages, is the purchase or experience they have chosen really means something, because the recipient clearly means something to the buyer. You see a lot of lovely messages and there really is a lot of love in the world”.  

What a great note to end on! No matter the occasion, whether its Valentine's, Mother's Day gifts or a Birthday Treat, you can rest assured that WonderDays will handle your order and in turn experience, with care.  

One of the reasons WonderDays delivers some of the best possible service to customers looking to buy for special occasions or loved ones, is the service is designed to be seamless and efficient from the moment the customer journey begins on our website. From selecting your ideal experience on our easy-to-use website, to the seamless dispatch and letterbox-friendly delivery of your order, followed by our dedicated, industry-leading aftercare - we’re with you every step of the way, right up to the moment your experience becomes an unforgettable memory.  

 

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